Support

FAQ

What materials do you usually use for plush toys?

Most of what I carry on hand is fleece, cotton, felt, faux fur and occasionally minky. If you have a particular material you would rather I use for your custom plush rather than what I have available, please let me know and I'll see if I have it. If not, I will include the cost of the additional materials into the final price of the plush.
What is your average processing time for a custom item?

It generally depends on the size and complexity of the item. Most standard plush items, the average creation time is between 1 to 2 weeks, with additional time for shipping following after that. For other larger or more complex items, the processing time can take from 2 weeks to roughly 1 month, with additional shipping time following that. Buyers will be informed of any delays or issues promptly to facilitate strong communication.
Do you have restrictions for what you will and will not make plush or art of?

Yes, they are listed below. I will make art commissions of the following topics: - Animals, furries and OCs - Personal brand logos and mascots (with credit given) - Humans and humanoid creatures - Fantasy and sci-fi creatures (non-copyrighted) I will not make art commissions of the following topics: - Gore, violence or animal cruelty - Mecha or steampunk technology - Depictions of underage sexuality or sexual situations involving minors - Artwork depicting racism, transphobia or bigotry of any kind - Artwork depicting drug use, sexual violence or bodily harm
I have questions about a custom piece I'd like to commission from you. How can I contact you?

For sure! You can contact me on the Contact tab on this website or use the chat feature. I do my best to respond to messages within 24 hours of receiving them. If there are any issues like if I'm out of town, I will respond as soon as I'm able to.
What's your favorite meme?

That's a tough one but I think this is the one I come back to the most for sure: I'm also a big fan of the flipping tables emoji: (╯°□°）╯︵ ┻━┻
What's the best kind of sandwich?

I have two lists for this one, don't @ me. Sweet Sandwiches: 1. Ice Cream 2. S'mores 3. Choco Taco 4. Oreo Savory Sandwiches: 1. BLT 2. Cheeseburger 3. Grilled Cheese 4. Cucumber and Salmon Tea Sandwiches
How do you ship packages?

I ship using USPS as it provides the most economical option for myself and for my customers. Most shipments take between 3 to 10 days to arrive, depending on the destination within the United States. Upon shipment, I'll provide a tracking number for you and an approximate date when your package should arrive by.
I live outside of the United States but I really want one of your products. Can you send it to me?

Due to the ongoing COVID-19 pandemic, I will only ship items that can be sent via envelope such as stickers and prints internationally. This is due to the increasing cost and shipping time for larger items to be received. I apologize for the inconvenience and will update this policy once the international pandemic situation has stabilized.